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Shipping Policy

SHIPPING – DELIVERY CONFIRMATION POLICY

The Tributary Cigars (“The website”; the “vendor” and “the shipper”), reserves the right to deliver products to customers (the “Recipient”) using the carrier of their choice. In cases where the recipient is located within a country to which the vendor does not ship, then the recipient may then contract with a carrier of their choice to arrange for delivery of their purchased product.

 

 

 

Delivery will be made to the Recipient at the “Shipping address” as provided by the purchaser at the time the order is placed via this website. Confirmation of delivery, as provided by the Carrier, is official confirmation of successful delivery to the shipping address as provided by the customer.

 

 

 

In the event where the customer provides incomplete; inaccurate; or incorrect delivery address information; resulting in the loss of the shipment or delivery to the wrong address resulting in loss of the shipment, the Shipper is not responsible for replacement of the items purchased or refund of the purchase price of the lost items.

 

 

 

In the event where the customer provides incomplete; inaccurate; or incorrect delivery address information; resulting in the return of the items to our place of business, the shipper will NOT refund the cost of shipping. The shipper may refund the customer for the purchase price of the items returned ONLY if they are returned in their original condition, and if they are deemed to be in sellable condition.

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